What we repair
- Dead or flickering modules, single tiles or whole rows, replaced with matched modules so colour stays uniform.
- Receiving card and sending card faults on NovaStar, Huidu, Linsn and Colorlight controllers.
- Power supply failures, the most common cause of a dark section.
- Data cable and hub board faults that show as frozen or garbled sections.
- Colour and brightness calibration after module replacement or years of use.
- Controller and CMS problems, including content not playing, wrong resolution and scheduling.
How a repair call works
- WhatsApp a photo or video of the fault to +91 72048 08334 with the wall size and brand if you know it.
- We diagnose remotely where possible. PxlOS Signal reads NovaStar, Huidu and Linsn controllers over the network, so many faults are located before an engineer leaves.
- An engineer reaches any Bengaluru site within 24 hours, usually the same day, with the likely spares in the van.
- You get a written fault report and a fixed quote before any part is fitted.
If the wall is still inside its 2-year warranty, most of these calls cost nothing; what is normal in year one and what counts as a claim is in the first-year warranty and faults guide.
Repair pricing
| Job | Typical range | Time on site |
|---|---|---|
| Site visit and diagnosis, Bengaluru | ₹1,500 to ₹2,500, waived if you proceed with the repair | 1 hour |
| Module replacement, indoor P2.5 to P4 | ₹1,800 to ₹4,500 per module fitted | 15 minutes per module |
| Power supply replacement | ₹2,500 to ₹4,000 fitted | 30 minutes |
| Receiving card replacement | ₹3,000 to ₹6,000 fitted | 30 minutes |
| Full recalibration | ₹8,000 to ₹25,000 by wall size | Half a day |
Prices are indicative and confirmed on the fault report. GST extra.
AMC plans
An annual maintenance contract covers scheduled inspection, cleaning, calibration, priority 24-hour response and discounted spares. Plans are priced per square foot of wall, from about ₹150 per sq ft per year for indoor walls. Walls bought from PixelSpot carry a 2-year pixel-to-pixel onsite warranty first, so AMC starts in year three. What years two to five look like, from the spare box to the yearly recalibration, is in LED wall after installation: years 2 to 5.
Walls we did not sell
Yes, we service them. Bring the controller model or a photo of the back of a module and we will tell you on WhatsApp whether we stock the spares. Most Chinese-module walls sold in Bangalore use parts we keep in stock.
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